Teamwork & Communication

How you interact with those around you in order to make maximum impact

This channel provides video, podcast, written and e-learning content, lasting from one minute up to one hour, optimised for any device.

Topic Areas Include:

  • Building your Network
  • Customer Complaints
  • Dealing with Difficult Clients
  • Delivering 121s
  • Difficult Conversations
  • Email Strategy
  • Feedback
  • Influencing Others
  • LinkedIn Strategy
  • Online Meeting Top TIps
  • Personal Brand
  • Presentation Skills
  • Teamworking
  • Verbal Communication Skills
  • Written Communication Skills

Certificated Training

Our eLearning courses cover all your training needs


Client & Customer Care

Win friends, influence people and drive your firm forwards, with client and customer care training that’s fun, engaging and packed …



Discover a number of tailored Ethics and Compliance E-Learning plans with The Professional Alternative. ICA & ICCA Approved. Find out …


Cyber Security

Know the threats and avoid falling victim to scams, with interactive online cyber security training from The Professional Alternative. Get …



Go beyond box ticking and reap the benefits for your firm, with online EDI training that will help you stand …



Essential for anyone who handles client data, online GDPR training from The Professional Alternative is your ultimate defence against data …



Level up your skills and ride the rollercoaster of technological evolution, with interactive online IT training from The Professional Alternative. …


Online Management Training

Online management training that’s engaging and entertaining. Fully verifiable for CPD. Check out our top leadership and management topics. Learn …


Operations Management

Ensure things run things smoothly behind the scenes with our operations management training. CPD-certified business management and people management courses. …


Personal & Professional Development

Fill your skills gaps with tailored personal and professional development training that’s engaging and entertaining. Fully verifiable for CPD. Learn …


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